Communication Essay Example | Topics and Well Written Essays - 2000 words - 2

Communication - Essay Example 277 & 278). It is the objective of this report to recommend on the most effective approaches for conflict management. It would initially identify sources of intergroup conflict; prior to presenting the effects of conflict on groups. Finally, conflict resolution and prevention strategies would be expounded as recommendation for effective conflict management. The environment of the organization and the technology shape the nature of relationships among groups, as well as the extent of interdependence that is necessary. Environment and technology together primarily define the dimensions of intergroup relationships that could propagate tendencies for conflicts to occur. As emphasized, â€Å"the dimensions of intergroup relationships determine the frequency, intensity, and scope of conflict; where the dimensions include: (1) differences in goals; (2) task interdependence; (3) resource interdependence; (4) incentive and reward system; (5) task ambiguity; (6) differences in personal background and traits; and (7) differences in power and status† (Martires & Fule, 2004, pp. 284-289). As such, managers have the responsibility to evaluate the root causes of conflicts in the work setting; and be equipped with the knowledge to address and resolve these. If conflicts remain unresolved, chaos would naturally exist. Conflicts within members of a group or among departments would affect the performance and productivity of members; which in turn, would be detrimental in the achievement of organizational goals. Conflicts could cause a decline in productivity, absenteeism, miscommunication, low morale, and inability to achieve goals effectively. As such, conflicts are costly and could impair the generation of profits. To resolve conflicts, management must be aware of different conflict resolution strategies. The various ways to resolve conflicts include: (1) use of